kkbd Privacy Policy
kkbd treats the protection of its users' personal information as a top priority. This policy clearly explains how your information is collected, where it is stored, who it may be shared with, and what rights you have.
1 Definitions and Applicability
1.1 Who This Policy Applies To
This privacy policy applies to all registered and unregistered users of the kkbd platform. It is in effect whenever you visit the kkbd website, create an account, play games, make a deposit or withdrawal, or contact us.
1.2 Key Definitions
Below are the meanings of some important terms used in this policy:
- "Personal Information" — Any information that can directly or indirectly identify you, such as your name, mobile number, email address, or identity document details.
- "Processing" — Any operation performed on information, including collection, storage, modification, use, or deletion.
- "Third Party" — Any person or organisation other than kkbd with whom information may be shared in specific circumstances.
- "Cookie" — A small data file stored in your browser that helps improve your browsing experience.
2 What Information We Collect
Registration Information
We collect the information you provide when creating an account:
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID or passport details (when identity verification is required)
Financial Transaction Information
During deposits and withdrawals, we log the following information:
- Transaction amount and date
- Payment method (bKash, Nagad, Rocket, or Upay)
- Mobile wallet number (partially masked)
- Reference ID of the completed transaction
Activity Information
Some information is generated automatically during your general use of the platform:
- Login and logout times and IP address
- Which games were played and for how long
- Bet history and results
- Bonus claim and usage records
Technical Information
The following information is collected automatically to ensure the site functions properly:
- Browser type and version
- Device type (mobile / desktop)
- Operating system
- Cookie and session data
3 Purpose of Information Use
kkbd processes user information only for specific and legitimate purposes. We do not sell information for general entertainment purposes or use it unnecessarily. The table below lists the main reasons information is used:
| Purpose | Explanation |
|---|---|
| Account Management | To handle registration, login, password recovery, and profile updates. |
| Identity Verification | To confirm account ownership and maintain security. |
| Payment Processing | To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. |
| Customer Support | To resolve issues and provide assistance via live chat and email. |
| Fraud Prevention | To detect suspicious activity and ensure platform security. |
| Service Improvement | To analyse user experience and improve platform quality. |
| Legal Obligations | To comply with applicable legal requirements and retain relevant records. |
kkbd never sells your information to third parties. If information is shared, it is only with service providers who need it to perform their specific function, and only within the relevant scope — see Section 5 below for more details.
4 Information Storage and Security
4.1 Retention Period
kkbd retains your personal information for as long as your account is active or as long as is necessary to provide the service. Even after an account is closed, certain information — particularly financial transaction records — may be retained for the required period in accordance with legal obligations.
4.2 Security Measures
kkbd has adopted several technical and administrative measures to keep your information secure:
- Data transmission is secured using SSL encryption.
- Passwords are never stored in plain text — only encrypted hashes are kept.
- Only a limited number of staff have access to personal information, and their activity is regularly monitored.
- Server security is reviewed and tested on a regular basis.
- Logins and transactions are confirmed using OTP verification.
4.3 User Responsibilities
While we take all possible measures on our end, you also have responsibilities to keep your account secure:
- Do not share your password with anyone.
- Avoid using simple or easily guessable passwords.
- Be careful when logging in from public Wi-Fi.
- If you notice any unusual activity on your account, contact the support team immediately.
- Always log out after you are done using your account.
kkbd will never ask for your password, OTP, or full card number over the phone or by email.
5 Information Sharing Policy
5.1 Service Providers
kkbd works with certain trusted third parties — such as payment processors — to operate the service. Only the information strictly necessary for their specific function is shared with these organisations. They may not use this information for any other purpose.
5.2 Disclosure for Legal Reasons
kkbd may be required to disclose information to authorities in the following circumstances:
- When required by a court order or to assist a lawful investigation.
- To investigate fraud, money laundering, or other illegal activity.
- To ensure the safety of users or the public.
5.3 What We Never Do
kkbd never does the following:
- Sell your information to advertisers or marketing firms.
- Share your information with unrelated third parties without your consent.
- Send your financial information through unsecured channels.
Our Terms and Conditions contain a more detailed legal framework for how information is used, which should be read alongside this privacy policy.
6 Cookies and Tracking Technologies
6.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. kkbd uses cookies for the following purposes:
- Essential cookies: Required to keep login sessions active and for the site to function correctly.
- Functional cookies: To remember your preferred language, betting settings, or game history.
- Analytics cookies: To understand which parts of the site are used most — all data remains fully anonymous.
6.2 Cookie Control
You can disable cookies from your browser settings. However, please note that disabling essential cookies may prevent certain key features — such as staying logged in or viewing your cash balance — from working properly.
7 Your Data Rights
Access
You can find out at any time what information kkbd holds about you and request a copy of that information.
Right to Correction
If any of your information is incorrect or out of date, you can request that it be corrected.
Right to Deletion
In certain circumstances — particularly when closing your account — you can request that your personal information be deleted. However, if there are legal retention obligations, it may not be possible to delete all information.
Right to Object to Processing
You can object to a specific use of your information for a particular reason. kkbd will consider that objection and take the necessary steps.
Data Portability
You can request to receive your information in a structured, machine-readable format.
Withdrawal of Consent
Where information is processed on the basis of your consent, you may withdraw that consent at any time — though this will not affect any processing that took place before the withdrawal.
To exercise any of these rights, contact the kkbd support team. Our team is available 24/7 in Bengali and English — via live chat or email. For more information on responsible and safe play, please read our Responsible Gaming page.
8 Protection of Minors' Information
kkbd is an adults-only platform. Persons under the age of 21 are not permitted to use this site, and we have no intention of collecting personal information from them. Age is verified at the time of registration. If evidence is found that a minor's information has been collected in any way, that information will be deleted immediately and the account will be closed.
If a parent or guardian becomes aware that their child has registered on kkbd, please contact the support team for immediate action.
9 External Links and Third Parties
The kkbd platform may integrate software from payment gateway providers and game studios. These third parties have their own privacy policies, over which kkbd has no control. Users are advised to read those third-party policies separately.
However, kkbd ensures that all organisations working with us on payment processing comply with appropriate data protection standards.
10 Policy Changes and Updates
kkbd reserves the right to amend this privacy policy as needed. Whenever a significant change is made, the "Last Updated" date at the top of the page will be revised. For important changes, registered users will be notified by email or through a platform notification.
Continuing to use the site after an updated policy has been published will be taken as your acceptance of the new terms. We therefore recommend reviewing this page regularly.
This privacy policy is consistent with and complementary to the principles and business identity described on kkbd's About Us page.
11 Contact for Data Matters
If you have any questions about this privacy policy, wish to exercise your data rights, or have any concerns, you can reach kkbd's support team through the following:
For quick answers to common questions, you can visit our FAQ section — it covers frequently asked questions about accounts, payments, and privacy.